customerservice@wordans.dk
Hotline
Monday - Friday 10h-13h & 14h30-17h30 (english)
Order Tracking

Only applies when the entire amount is ordered from the same warehouse. Some warehouses require larger orders for free shipping (see table below).
Our mission is to satisfy our customers, which is why we offer various shipping options for you to choose from. Select items from the same warehouse to get free shipping. Shipping costs for orders under 999 kr vary depending on weight and location. Each warehouse has its own conditions.
We recommend placing orders from a single warehouse. When placing an order with various products and brands, please be aware that your order may ship from different warehouses in several packages. When an order is placed from multiple warehouses, delivery times and costs may vary.
We do our best every day to ensure all of your orders arrive on time. If by any chance you don't get your products during the delivery timeframe, we will work hard to understand why and to make sure it does not happen again.
Below is a table of our shipping schedules and costs for reference:
| Transporter* | Delay | Price |
|---|---|---|
| DHL Express | 24h-48h (business days) |
From 267.35 kr |
| DHL Eco | 4-5 business days |
From 190.43 kr |
| DPD | 3-4 business days |
From 98.25 kr Free shipping on orders over 999 kr |
| DPD Pickup | 3-4 business days |
From 84.24 kr Free shipping on orders over 999 kr |
| Transporter* | Delay | Price |
|---|
| Transporter* | Delay | Price |
|---|---|---|
| DHL Express | 24h-48h (business days) |
From 267.35 kr |
| DHL Eco | 4-5 business days |
From 190.43 kr |
| DPD | 3-4 business days |
From 98.25 kr Free shipping on orders over 999 kr |
| DPD Pickup | 3-4 business days |
From 84.24 kr Free shipping on orders over 999 kr |
| Transporter* | Delay | Price |
|---|---|---|
| GLS | 48h-72h (business days) |
From 76.75 kr |
| Transporter* | Delay | Price |
|---|---|---|
| TNT/DHL/UPS | 48h-72h (business days) |
From 69.67 kr Free shipping on orders over 1499 kr |
| Transporter* | Delay | Price |
|---|---|---|
| DPD | 48h-72h (business days) |
From 89.17 kr Free shipping on orders over 4999 kr |
| DPD Pickup | 48h-72h (business days) |
From 64.73 kr Free shipping on orders over 4999 kr |
| Transporter* | Delay | Price |
|---|---|---|
| DPD | 3-4 business days |
From 93.99 kr |
| Transporter* | Delay | Price |
|---|---|---|
| GLS | 24h-72h (business days) |
From 79.62 kr Free shipping on orders over 1499 kr |
| Warehouse | Brands | Transporter* | Delay | Price |
|---|---|---|---|---|
|
FR | Pluguffan
|
DHL Express |
24h-48h (business days)
|
From 267.35 kr |
|
| DHL Eco |
4-5 business days
|
From 190.43 kr |
||
| DPD |
3-4 business days
|
From 98.25 kr Free shipping on orders over 999 kr |
||
| DPD Pickup |
3-4 business days
|
From 84.24 kr Free shipping on orders over 999 kr |
||
|
FR | Saint Vigor
|
DHL Express |
24h-48h (business days)
|
From 267.35 kr |
|
| DHL Eco |
4-5 business days
|
From 190.43 kr |
||
| DPD |
3-4 business days
|
From 98.25 kr Free shipping on orders over 999 kr |
||
| DPD Pickup |
3-4 business days
|
From 84.24 kr Free shipping on orders over 999 kr |
||
|
CZ | Kuncicky
|
GLS |
48h-72h (business days)
|
From 76.75 kr |
|
|
PL | Ruda Śląska
|
TNT/DHL/UPS |
48h-72h (business days)
|
From 69.67 kr Free shipping on orders over 1499 kr |
|
|
PL | Robakowo
|
DPD |
48h-72h (business days)
|
From 89.17 kr Free shipping on orders over 4999 kr |
|
| DPD Pickup |
48h-72h (business days)
|
From 64.73 kr Free shipping on orders over 4999 kr |
||
|
IT | Turin
|
DPD |
3-4 business days
|
From 93.99 kr |
|
|
PT | Figueira
|
GLS |
24h-72h (business days)
|
From 79.62 kr Free shipping on orders over 1499 kr |
**For any order placed before 12:00 PM
Once your order has been sent, you will automatically receive an email with your tracking number, which allows you to track your shipment from our warehouse to your door! If you haven’t received a tracking number within 3 business days, you can check your order status here, or contact us directly via email.
Please note that all orders are subject to an additional processing time of 24h at our warehouse. Customised products have an additional processing time of 5-10 business days on top of regular delivery times. All packages will only be processed and delivered Monday to Friday.
Deliveries may be subject to delays by factors such as border clearance, regional holidays, weather conditions, problems with the shipping carrier, or incorrect address information. If you do not receive your package by the specified time, please contact our customer service.
For any other questions you have regarding shipping, please check our FAQ section. If you still can’t find the answer you need, our customer service team will be happy to help.
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